Shipping Policy

Our Shipping Policy

At RT Unlimited we are committed to delivering your wargaming products safely, promptly, and efficiently. Please review our shipping policy below to understand how we process and dispatch your orders.

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or bank holidays will be processed on the next working day.

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

Standard Shipping (UK & Ireland): Estimated delivery within 2-5 working days.
Express Shipping (UK & Ireland): Estimated delivery within 1-2 working days.
International Shipping: Delivery times vary by destination, typically 5-10 working days.

Please note that delivery times are estimates and may be affected by factors outside our control, such as postal delays or customs processing.

Shipping Costs

Shipping charges are calculated at checkout based on the weight and destination of your order. We occasionally offer free shipping promotions—please check our website for current offers.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information, where available. You can use this to monitor your parcel’s progress.

Delivery Issues

If you experience any problems with your delivery, such as lost or damaged items, please contact our customer service team within 7 days of the expected delivery date. We will do our utmost to resolve any issues promptly.

Customs & Import Duties

For orders shipped outside the UK and Ireland, customs duties and taxes may apply. These fees are the responsibility of the recipient and are not included in the product price or shipping cost.

If you have any questions about our shipping policy or need assistance with your order, please contact us at command@blocksofglory.com.